DESCRIPTION
THIS IS A TWO DAY CLASS Beginning on 05/23/17 and ending on 05/24/17, both days we will start at 8:30am and end at 5:00pm.
DON'T MISS THIS GREAT OPPORTUNITY! GCAR has DISCOUNTED this course more than $100.00 for 2017.
Building an Exceptional Customer Service Referral Business is a highly interactive course designed to deliver all the essentials for refocusing the student’s business plan to a customer service centered, repeat and referral business. The information provided will help identify the expectations of the "new consumer", the "new behaviors" necessary to meet those expectations and specific systems to make the agent’s business more productive, more profitable and more enjoyable.
REQUIREMENT: BRING YOUR ELECTRONIC DEVICES TO CLASS. You will be taking your exam electronically.
Course Content:
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Attracting a higher caliber client
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Meeting the expectations of the "new consumer"
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Dialogues and strategies for building a referral database
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Delivery systems to generate a successful referral business
WE HAVE GONE PAPERLESS, HOWEVER HANDOUTS WILL BE PROVIDED FOR THIS COURSE.
REQUIREMENT: BRING YOUR ELECTRONIC DEVICES TO CLASS. You will be taking your exam electronically.
If you are a CRS Member, please call Jessica Snyder at 423-702-7423 to register for the course and receive discounted price.
Download the course flyer here and help promote the course to other REALTORS®.
CE HOURS
14 TN CE hours / 12 GA CE hours
COST
CRS Member: $100.00 / GCAR Member: $150.00 / Non-Member: $175.00
Register
